Privacy Policy

Last Updated: October 1, 2026

At Listromart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or use our services.

By using the Listromart website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Listromart, we may collect the following information:

Personal Information

Depending on how you use our services, we may collect:

Full name
Email address
Mobile or telephone number
Billing and shipping address
Delivery information
Account login information
Order and transaction details
Information you provide when contacting customer support

Payment Information

When you make a payment, payment information may be processed through our payment gateway or payment service provider.

Listromart generally does not store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

2. How We Use Your Information

We may use your information to:

Create and manage your Listromart account.
Process and deliver your orders.
Process payments and transactions.
Provide order confirmations and delivery updates.
Handle returns, refunds, cancellations, and replacements.
Respond to customer support requests.
Improve our website, products, and services.
Personalize your shopping experience.
Detect and prevent fraud, abuse, and unauthorized activity.
Maintain website security.
Send important service-related communications.
Send promotional or marketing communications where permitted by applicable law and your preferences.
Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Listromart may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Keep you signed in.
Remember shopping cart information.
Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Provide relevant content and marketing where applicable.

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

4. Sharing of Information

We do not sell your personal information as a standalone product.

We may share necessary information with trusted service providers and business partners when required to provide our services, including:

Payment gateway providers
Shipping and delivery partners
Technology and hosting providers
Website analytics and security providers
Customer support service providers
Marketing service providers, where applicable
Legal, regulatory, or government authorities when required by law

These parties may receive only the information reasonably necessary to perform their services.

5. Order and Delivery Information

To successfully process and deliver an order, Listromart may share relevant information such as your name, phone number, and delivery address with appropriate payment, logistics, courier, or delivery partners.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Account Information

If you create a Listromart account, you are responsible for keeping your login credentials confidential.

Please notify us if you believe that your account has been accessed without authorization.

8. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

Listromart is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those services before providing them with personal information.

9. Children's Privacy

Listromart is intended for general consumers and is not knowingly designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Request information about how your data is processed.

Some requests may be subject to legal, security, or operational limitations.

To exercise an applicable privacy right, please contact Listromart through the contact details provided on our website.

11. Marketing Communications

If you subscribe to promotional communications, Listromart may send you information about products, offers, discounts, services, or other updates.

You may unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication or by contacting us.

Even if you opt out of promotional communications, we may still send essential service-related communications, such as order confirmations, payment updates, shipping notifications, or account-related messages.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The retention period may vary depending on the type of information and applicable legal requirements.

13. Changes to This Privacy Policy

Listromart may update this Privacy Policy from time to time.

When changes are made, the updated policy will be published on this page along with the revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Listromart through the contact information provided on our website.

Listromart
Online Marketplace for Food Products, Natural Products, Traditional Products, and Everyday Essentials.